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Pool Maintenance

Pool Maintenance FAQ

Why hire a professional pool care company?

Investing in a pool can be a great way for you and your family to enjoy spending time together. Both indoor and outdoor pools require weekly maintenance to ensure that the water is clean, and the structure is sturdy and safe to use. At All About Pools Service & Repair, Inc., we use industry standard products that are safe for your family and keep your pool water clean and pristine.

What pool maintenance services do you offer?

We offer an array of pool maintenance services for above-ground pools, including:

  • Chemical & Full Service
  • New Pool Equipment Installation
  • Heaters
  • Variable Speed Pumps
  • Filters
  • Automation Systems
  • Salt Systems
  • Pool Equipment Repair
  • Green Pool Clean-ups
  • Filter Cleanings
  • Pool Sweeps

What are pool owners responsibilities?

1. Pay monthly bills on time. Each statement is mailed to you on or around the first of every month and we ask that you pay by the 25th of that month. You expect us and we have committed to showing up to service your pool every week on time, we expect that you will pay us every month on time.

2. Maintain the proper water level in your pool. There are two rules of thumb for what the right water level is. If you have an overflow drain built into your tile line, you’ll want to keep the water about ½ inch below that. If you do not have an overflow drain, you’ll want to keep the water level high enough so that 50-60% of the tile is underwater.

3. Remove the pool cover prior to us servicing your pool. It is probably best if it is taken off the night before your service day or at the very latest, first thing in the morning. If the pool cover is not removed by the time we service your pool, we will not service the pool, we will only check the chemicals. If you require us to service the pool at another time later in the week, an additional charge may be required. The reason for this policy is that in our experience, the pool service usually is blamed for any damage that occurs to the cover.

4. Provide a clear path to your pool and equipment area. This includes keeping side yards free of clutter and obstacles for safe and easy entrance. This also includes picking up after your pets. Please refrain from using equipment areas for storage. We need access to the equipment as well as a clear visual to detect any problems or leaks.

5. Have a reasonable expectation. This is essential for us to have a good relationship with our customers. There are many factors that influence the overall condition of your pool. A few examples are extreme winds, fires, and rain. During heavy winds, we could easily spend two to three times our normal amount of time to service your pool. However, if we did this, we would not be able to get to all of our customers so we will allot the maximum amount of time possible to get your pool working as efficiently as possible and still be able to provide service to everyone. We also ask that you be understanding that not all pools are the same and service needs and requirements vary from pool to pool and from season to season. The amount of time spent servicing your pool will be determined by what the pool needs that week, not based on how long it took the week before.

Why choose All About Pools Service & Repair, Inc.?

Every pool owner wants to get the most out of their pool all season long. With passionate care and maintenance, All About Pools Service & Repair, Inc. will make sure that your pool is always in top order. Our friendly pool experts are here to answer all your questions and work out a pool maintenance schedule that is right for you. Our top-notch service and competitive pricing will make you glad you chose All About Pools Service & Repair, Inc. to maintain your pool all year round.